Showing posts with label engineering. Show all posts
Showing posts with label engineering. Show all posts

Wednesday, 14 May 2014

Why is "doing things right" a "thing"? Whither professionalism?

Over on the Reddit r/programming subreddit, /u/jfalvarez posted a link to Tom Stuart's great presentation at the Scottish Ruby Conference 2014, entitled "The DHH Problem".

If you're involved with Ruby or Web development in any way, it's well worth three and a half minutes of your time.

On the Reddit post where Mr Alvarez posted the link to the video, another Redditor, dventimi, asked

Why is this a thing?

I disagree with the later poster who snarked "People like gossip." It's much, much more important than that.

What follows is the content of my reply to "why is this a thing?" I'd love to have a discussion with you about it, either here or on the original post.


Because people are finally waking up to the fact that the coding style and philosophy espoused by DHH are disastrous in non-toy applications maintained over any significant period of time.

That this should have been obvious to all, but wasn't discussed as such, once Twitter, after having conflated Rails with Ruby as a whole, left Ruby because they couldn't make Rails do what they needed to no matter how many times DHH came onsite and insulted their intelligence, speaks eloquently to how broken things are.

Most master software developers I've met and worked with have been mediocre-at-best promoters, including self-promoters. DHH has the opposite problem: his initial extraction of Rails from Basecamp's codebase "worked", for apps very much like Basecamp at the time. His fixed, what some have called "trolling", attitudes and the personality they describe, prevent him from seeing things from any other perspective or from growing his skills beyond a certain point. The echo chamber of acolytes and zealots his sublime self-promotional talents have allowed him to accrete around himself "ensure" that he never has to.

That's a problem for the rest of us, who have deadlines, work to finish within those deadlines, and paycheques we'd like to be able to cash that we won't get unless we meet those deadlines with that work. Especially for those of us who wish to improve our craft and, in whatever way we can, nudge ourselves and others towards helping the craft of software development more closely approximate a true engineering discipline.

Paying excessive heed to the opinions-masquerading-as-principles brayed by DHH, and twisting ourselves to fit inside The Rails Way, actively impede all of the above tasks. Tom Stuart was absolutely right to thank DHH for producing Rails and promoting it sufficiently that the rest of us get to write Ruby for a living…just before tearing DHH a new one, in the polite, discreet way only a well-educated Brit can, for getting so much of Rails and how software should be written so disastrously wrong.

Thank you, Tom Stuart. An entire industry may well be in your debt.

Monday, 24 February 2014

Let's Stop Pretending that Source Control is "Optional but Recommended"

Essentially all of us who make our living from the craft of software development, early in our careers, have had the experience of losing source code that we couldn't get back. Oh, we could type what we remembered into a file of the same name, but it has important differences that we will discover as we work with it. (There is no such thing as eidetic, or photographic, memory).

This has been recognised as a sufficiently universal phenomenon that most developers and managers I have known in the lsat 10-15 years (at least) use use of a versioning system as a filter against dangerous dilettantes; if someone claims to have developed "the next VisiCalc for Linux" without using one, the file containing that person's "CV" may be safely deleted (and do remember to Empty the Trash).

So why on $DEITY's green Earth do we still see well-meaning tutorials on blogs the Internet over which include a step titled "Setup source control (Optional but recommended)"? The particular tutorial that drew my ire this morning even went out of its way to note that you will need to use a "text editor of your choice" with the author noting that "I use Emacs". (Subject and direct object inverted in the original sentence, but that's another rant.)

Don't

DO

that!!

The person reading your tutorial is probably going to be someone with strong continuing economic motivation to improve his software skills; he's reading your tutorial on the off chance that you'll actually teach him something useful. Seeing those three words ("optional but recommended") tells him, almost literally, that you don't really take him seriously. Your half-dozen other readers are going to be (would-be) apprentices in the craft, just learning their way around; they can and, based on experience, will take those three words as permission to just blaze on ahead and, when something goes pear-shaped, to start all over. Maybe you think "nobody I know would take it that way", or even "how could anybody who can read this take it that way", but The Voice of Experience™ is here to tell you that this Internet thingie is a global phenomenon. People from all walks of life, with every language, technical and educational level variation imaginable, can wake up one fine morning and say "I'm going to learn something new, using the Internet", and set out to do just that. That's a feature, not a bug.

I can hear you sputtering "but I didn't want to have to cover how to set up a VCS or use it in the tutorial's workflow; I just wanted to teach people how to use batman.js". Fair enough, and a noble goal; I don't mean to dissuade you (it's actually a pretty good tutorial, by the way). Might I suggest adding to the bullet list under "Guide Assumptions" a new bullet with text approximating

  • A version control system of your choice (I use Foo)
with an appropriate value of Foo. We don't care whether the Genteel Reader uses git, Bazaar, sccs, or Burt Wonderstone's Incredible Magical VCS; we can merely assume that if he and we are worth each other's time, he's using something; we only need that little extra bit of reinforcement. (Though some choices on that list might be cause for grave concern.)

One of the ways in which the craft of software development needs to change if it's ever going to become a professional engineering discipline is that we're going to have to hammer out and apply a shared set of professional ethics; the closest we've got now is various grab-bag lists of "best practices". I'd argue that "optional but recommended" source control is on the wrong side of one of the lines we need to draw.

Tuesday, 17 August 2010

In Praise of Robust Tools and of The Future™

One of the best points about doing Web development in PHP is that it's so widely used; several respectable estimates by organizations that get paid to find these things out say that some varying number north of 50% of all sites on the World Wide Web use PHP as their implementation language. This includes numerous content management systems, or CMS, such as WordPress, Joomla! and Drupal.

One of the far-less-good points about doing Web development in PHP is that it's so widely used; the (evolving) "standard" set of tools, in true open-source fashion, are assembled and maintained by an ad-hoc band of individual and small-corporate luminaries, on infrastructure that worked just fine back when any given server was hit a couple of thousand times a year; by continuing to rely on (what to the outside Net appear to be) individual servers without terribly huge pipes connecting them to the larger Internet, the infrastructure completely fails when that's scaled up by a factor of a thousand or ten.

Web developers using PHP are highly dependent on an extension architecture/platform called PEAR, the "PHP Extension and Application Repository." Singular. Well, for any given extension or application, it's singular. So, as the user base scales upwards, popular tools that go through a vigorous release cycle, the servers they're hosted on (and network choke points between large subsets of users and those servers) start having reliability problems; transfers slow to a crawl, or fizzle out entirely. (One such transfer this evening proceeded at a sedate 600 bytes per second. Not kilobytes: bytes. That's 1980s dial-up speed.)

Developers in other languages have similar tools; Rubyists have gems available from sites like rubygems.org; Pythonistas have eggs. But somehow I hear a lot less grumbling, and do less of my own, when the subjects of gems or eggs come up; they seem to Just Work™ – which indicates that the network infrastructure is a lot more robust; either larger "pipes" and/or more, distributed servers such as with a CDN.

Trying to access servers like this from Second World cities like Singapore that apparently devote more resources to content filtering/monitoring than easing congestion doesn't help either. Hey, SingNet and M"D"A, how come it takes ten hops to get off an island that's barely that many miles across? If we want to plug Singapore into the "new global economy," having grotesquely under-resourced connections is not helpful.

But back to the main subject: If PHP is going to continue its phenomenally successful growth, then the infrastructure is going to have to decentralise, aggressively. Having essential tools like PEAR and the PHPUnit repository available only from a single point ensures that single points of failure will continue to seriously compromise the PHP ecosystem. No access to servers, no access to tools. No access to tools, then development of PHP artifacts with reasonable efficiency and economy is severely degraded.

In other words, the status quo is a limiting factor on future growth and success. However, as many will be quick to point out, building infrastructure costs money – for hardware, for connectivity, for the paid labour of skilled craftspeople and professionals to create, install, operate and maintain this enhanced infrastructure. No explicit means of funding such an endeavour presently exists, at least not to my knowledge.

So where do we go from here, PHP community?>

Monday, 17 May 2010

Those were the days, my friend...but they're OVER.

No, I'm not talking about Facebook and the idea that people should have some control over how their own information makes money for people they never imagined. That's another post. This is a shout out to the software folk out there, and the wannabe software folk, who wonder why nobody outside their own self-selecting circles seems to get excited about software anymore.

Back in the early days of personal computers, from 1977 to roughly 2000, hardware capabilities imposed a real upper limit on software performance and capabilities. More and more people bought more and more new computers so they could do more and more stuff that simply wasn't practical on the earlier models. Likewise, whenever any software package managed something revolutionary, or did something in a new way that goosed performance beyond what any competitor could deliver, that got attention...until the next generation of hardware meant that even middle-of-the-road software was "better" (by whatever measure) than the best of what could happen before.

After about 2000, the speed curve that the CPUs had been climbing flattened out quite a lot. CPU vendors like Intel and AMD changed the competition to more efficient designs and multi-core processors. Operating systems – Linux, Mac OS X and even Microsoft Windows – found ways to at least begin to take advantage of the new architectures by farming tasks out to different cores. Development tools went through changes as well; new or "rediscovered" languages like Python and Forth that could handle multiprocessing (usually by multithreading) or parallel processing became popular, and "legacy" languages like C++ and even COBOL now have multithreading libraries and/or extensions.

With a new (or at least revamped) set of tools in the toolbox, we software developers were ready to go forth and deliver great new multi-everything applications. Except, as we found out, there was one stubborn problem.

Most people (and firms) involved in software application development don't have the foggiest idea how to do multithreading efficiently, and even fewer can really wrap their heads around parallel processing. So, to draw an analogy, we have these nice, shiny new Porsche 997 GT3s being driven all over, but very few people know how to get the vehicle out of first gear.

I started thinking about this earlier this evening, as I read an article on Lloyd Chambers' Mac Performance Guide for Digital Photographers & Performance Addicts (pointed to in turn by Jason O'Grady and David Morgenstern's Speedtest article on ZDNet's Apple blog. One bit in Chambers' article particularly caught my eye:

With Photoshop CS4/CS5, there is also increased overhead with 8 cores due to CS5 implementation weakness; it’s just not very smart about knowing how many threads are useful, so it wastes time and memory allocating too many threads for tasks that won’t even benefit from them.

In case you've been stuck in Microsoft Office for Windows for the last 15 years, I'll translate for you: The crown-jewels application for Adobe, one of the oldest and largest non-mainframe software companies in history, has an architecture on its largest-selling target hardware platform that is either too primitive or defective to make efficient use of that platform. This is on a newly released version of a very mature product, that probably sells a similar proportion of Macs to the proportion of Windows PCs justified by Microsoft Office (which is even better on the Mac, by the way). Adobe are also infamous among Mac users and developers for dragging their feet horribly in supporting current technologies; CS5 is the first version of Adobe Creative Suite that even begins to support OS X natively – an OS which has been around since 2001.

I've known some of the guys developing for Adobe, and they're not stupid...even if they believe that their management could give codinghorror.com enough material to take it "all the way to CS50." But I don't recall even Dilbert's Pointy Haired Boss never actually told his team to code stupid, even if he did resort to bribery (PHB announces he'll pay $10 for every bug fix. Wally says, "Hooray! I'm gonna code me a minivan!"...i.e., several thousand [fixed] bugs).

No, Adobe folk aren't stupid, per se; they're just held back by the same forces that hold back too many in our craft...chiefly inertia and consistently being pushed to cut corners. Even (especially?) if you fire the existing team and ship the work off halfway around the world to a bunch of cheaper guys, that's a non-solution to only part of the problem. Consider, as a counterexample, medicine; in particular, open-heart surgery. Let's say that Dr. X develops a refinement to standard technique that dramatically improves success rates and survival lifetimes for heart patients he operates on. He, or a colleague under his direct instruction, will write up a paper or six that get published in professional journals – that nearly everybody connected with his profession reads. More research gets done that confirms the efficacy of his technique, and within a fairly short period of time, that knowledge becomes widespread among heart surgeons. Not (only) because the new kids coming up learned it in school, but because the experienced professionals got trained up as part of their continuing education, required to keep their certification and so on.

What does software development have in common with that – or in fact, with any profession? To qualify as a profession, on the level of the law, accounting, medicine, the military, or so on, a profession is generally seen as

  • Individuals who maintain high standards of ethics and practice;

  • who collectively act as gatekeepers by disciplining or disqualifying individuals who fail to maintain those standards;

  • who have been found through impartial examination to hold sufficient mastery of a defined body of knowledge common to all qualified practitioners, including recent advances;

  • that mastery being retained and renewed by regular continuing education of at least a minimum duration and scope throughout each segment of their careers;

  • the cost of that continuing education being knowingly directly or indirectly subsidised by the professional's clients and/or employer;

  • such that these professionals are recognised by the public at large as being exclusively capable of performing their duties with an assuredly high level of competence, diligence and care;

  • and, in exchange for that exclusivity, give solemn, binding assurances that their professional activities will not in any way contravene the public good.

Whether every doctor (or accountant, or military officer, or lawyer) actually functions at that level at all times is less of a point than that that is what is expected and required; what defines them as being "a breed apart" from the casual hobbyist. For instance, in the US and most First World countries, an electrician or gas-fitter is required to be properly educated and licensed. This didn't happen just because some "activists" decided it was a good idea; it was a direct response to events like the New London School explosion. By contrast, in many other countries (such as Singapore, where I live now), there is no such requirement; it seems that anybody can go buy himself the equipment, buy a business license (so that the government is reassured they'll get their taxes), and he can start plastering stickers all over town with his name, cell phone number and "Electrical Repair" or whatever, and wait for customers to call.

Bringing this back to software, my point is this: there is currently no method to ensure that new knowledge is reliably disseminated among practitioners of what is now the craft of software development. And while true professionals have the legal right to refuse to do something in an unsafe or unethical manner (a civil engineer, for example, cannot sign off on a design that he has reason to believe would endanger public users/bystanders, and without properly-executed declarations by such an engineer, the project may not legally be built). Software developers have no such right. Even as software has a greater role in people's life from one day to the next, the process by which that software is designed, developed and maintained is just as ad hoc as the guy walking around Tampines stuffing advertisements for his brother's aircon-repair service under every door. (We get an amazing amount of such litter here.)

Adobe may eventually get Creative Suite fixed. Perhaps CS10 or even CS7 will deliver twice the performance on an 8-core processor than on a 4-core one. But they won't do it unless they can cost-justify the improvement, and the costs are going to be much higher than they might be in a world where efficient, modern software-development techniques were a professionally-enforced norm.

That world is not the one we live in, at least not today. My recurring fear is that it will take at least one New London fire with loss of life, or a software-induced BP Deep Horizon-class environmental catastrophe, for that to start to happen. And, as always, the first (several) iterations won't get it right – they'll be driven by politics and public opinion, two sources of unshakable opinion which have been proven time and again to be hostile to professional realities.

We need a better way. Now, if not sooner.

Monday, 21 December 2009

When Standing on the Shoulders of Giants, Don't Trip

I've been doing a lot of software installation lately, on Mac OS X and various BSDs and Linuxes. Doing so reminds me of one of the major banes of my life when developing for Windows. If you're a Windows usee, you're acutely familiar with the concept.

DLL Hell.

On Windows, as you install a dozen apps, each of them will try to install their own versions of many system-wide (or vendor-wide) libraries. The poster child for these is msvcrt.dll, the Microsoft C Runtime Library, upon which virtually everything in or running under Windows depends in some fashion. Many unhappy man-millenia have been spent by admins and PC owners the world over trying to resolve compatibility issues, usually introduced when a newly-installed app overwrites a more recent version with the earlier version that app shipped with. Other things — including other libraries the app may depend on or even Windows itself — may break since features and bug fixes they rely on (present in later versions of the library) are suddenly gone.

Why think about this, when I'm as likely to write (or even use) any Windows software in the next month as I am to win the local lottery without buying a ticket?

Because, one of the things I added to my new MacBook Pro was the MacPorts software, which is a Mac analogue to the BSD ports collection. The Linux equivalent to this is (more or less) your package manager, whether it be aptitude or yum or portage or whatever. Windows has no equivalent concept; every app you install is its own universe, or thinks it is (with the "benefits" noted earlier), and no central one-stop "update everything" capability.

Modern operating systems may not have DLL hell, but they do tend to have numerous different versions of different libraries and support frameworks installed. Since those can be accessed by apps as either "give me the most recent version" or "give me version x.y.z", no equivalent to DLL hell takes place. But it does tend to eat up disk space. And it makes it harder to mentally keep track of what's installed; installing the MacPorts edition of Bluefish, an HTML editor, installs some eighty other "ports" — direct or indirect dependencies of Bluefish (which itself is primarily a Linux app). Some of these dependencies are last-month recent updates; a few are several years old. But MacPorts determines which packages are needed by Bluefish (and its dependencies, and...) and installs the latest version (by default) of those dependencies, or the specific version asked for. Thus, several files with the same basic name, but different version numbers encoded into the filename, can coexist peacefully in virtually any modern OS.

Recent Microsoft system software, particularly the "managed" software using the .NET Framework, avoids most of the cavalier instances of DLL hell, but introduces other quirks and brittleness in compensation.

But I'm still a bit unnerved by a software package — any package mdash; that has 80+ designated dependencies. I'm certainly thankful that I don't have to manage that dependency matrix myself.

If modern software development is "standing on the shoulders of giants", to appropriate a Newton paraphrase, then careless dependency introduction would be the functional equivalent of drunken tap-dancing: almost impossible not to trip.

Monday, 17 August 2009

We Interrupt This Program...

We interrupt this tutorial to interject an observation about goals, methods and promises. Goals we have for ourselves as people and as professionals; the method we use to pursue those dreams; perhaps most importantly, the promises we make, both to ourselves and to our customers, about what we're doing and why.

I consider this after reading the Website for some consultants who've done some (relatively nice, relatively low-key) link-dropping on LinkedIn. I'm not naming them here, not because I don't want to draw attention to them (their own site is very clean and well-done), but because the point that I'm going to be making here isn't just limited to them - we, as a craft and an industry of Web development, have some Serious Problems™.

The "problem" is nicely summarized by this group's mission statement:

Our mission is to produce the perfect implementation of your dreams.

What could possibly be wrong with that?

As a goal, implied but left unspoken, absolutely nothing; both as practitioners and as clients, we tend to set ever-higher goals for ourselves. Indeed, that's the only way the "state of the art" - any "art" - can advance. But we who practice the art and craft of software (including Web) development (as opposed to the engineering discipline of hardware development) have a history of slashed-beyond-reality schedules and budgets coupled with a tendency for stakeholders not to hear "if all goes well" as a condition to our latest schedule estimate. We have a history, perceived and actual, of promising more than we can deliver. Far more attention is paid by non-technical people to the "failures" and "broken promises" of software than to things done right. For a craft whose work is accruing increasing public-policy and -safety implications, the effect of unrealistic expectations, brought about by poor communication and technical decisions being made by people who aren't just technically ignorant but proud of the fact, is disturbing. What started as a slow-motion train wreck has now achieved hypersonic speeds, and represents a clear and present danger to the organisational health and safety of all stakeholders.

I don't mean to say that projects always fail, but an alarming number of them do. If, say, dams or aircraft were built with the same overall lack of care and measurable engineering precision that is the norm in commercial software development, we'd have a lot more catastrophic floods, and a lot few survivors fleeing the deluge by air. When I entered this craft thirty years ago (last May), I was soon led to believe that we were thirty to fifty years away from seeing a true profession of "software engineering". As a time frame beginning now, in 2009, I now think that is almost laughably optimistic.

Why have things gotten worse when we as a tool-building and -using society need them to get better? Some people blame "The Microsoft Effect" - shipping software of usually-dubious quality to consumers (as opposed to 'customers') who have bought into the (false) idea that they have no realistic choice.

It's more pervasive than that; commercial software development merely reflects the fashion of the business "community" that supports it, which has bought into one of the mantras of Guy Kawasaki's "The Art of Innovation", namely "don't worry, be crappy." Not that Kawasaki is giving bad advice, but his precondition is being ignored just as those of other software people have been: the key sentence in his "don't worry, be crappy" paragraph is "An innovator doesn't worry about shipping an innovative product with elements of crappiness if it's truly innovative" (emphasis mine). In other words, if you really are going to change the world, nobody will notice if your Deus ex Machina 1.0 has clay feet as long as you follow up quickly with a 1.1 that doesn't...and follow that with a 2.0 that changes the game again. But that space between 1.0 and 1.1 has to be fast, Kawasaki argues (in the next paragraph, titled "Churn, Baby, Churn"), and the version after that has to come along before people (like possible competitors) start saying things like "well, he just brought out 1.1 to fix the clay feet in 1.0." If the customers see that you're bringing out new versions as fast as they can adapt to the previous ones, but that each new version is a vastly superior, revelatory experience compared to the earlier release that they were already delighted by, they'll keep giving you enough money for you to finish scaling the "revolutionary" cliff and take a (brief) rest with "evolutionary" versions. Business has not only forgotten how important that whole process is to their continued survival, but they've removed the capability for their bespoke software (and Web) infrastructure to use and reuse that model. All that remains is "it's ok if we ship crap; so does everybody else." That's the kind of thinking that made General Motors the world-bestriding Goliath it is today - as opposed to the wimpy also-ran it was (emphatically NOT) half a century ago. We really don't need any more businesses going over that sort of cliff.

What we do need, and urgently, are two complementary, mutually dependent things. We need a sea change in the attitude of (most) businesses, even technology businesses, towards software - to realise and acknowledge that the Pointy-Haired Boss is not merely a common occurrence in the way business manages software, but actively threatens the success of any project (and business) so infested. Just as businesses at some point realise that "paying any price to cut costs" is an active threat to their own survival, they need to apply that reality to their view of and dealings with the technical infrastructure that increasingly enables their business to function at all.

Both dependent on that and as an enabler of that change, the software and Web development industry really needs to get its house in order. We need to get away from the haphazard by-guess-and-by-golly estimation and monitoring procedures in use by the majority of projects (whose elaborate Microsoft Project plans and PowerPoint decks bear less and less resemblance to reality as the project progresses) and enforce use of the tools and techniques that have been proven to work, and have an organised, structured quest to research improvements and New Things.. Despite what millions of business cards and thousands of job advertisements the world over proclaim, there is no true discipline of "software engineering", any more than there was "oilfield engineering" in widespread use before the New London School explosion of 1937. Over 295 people died in that blast; we have software-controlled systems that, should they fail, could in fact hurt or kill many more - or cause significant, company- or industry-ruinous physical damages. We should not wait for such an event before "someone" (at that point, almost certainly an outside governmental or trans-governmental entity) says "These are the rules." While I understand and agree with the widespread assertion that certification tests in their present form merely demonstrate an individual's capability to do well on such tests, we do need a practical, experiential system - probably one modelled on the existing systems for engineering, law or medicine. Not that people should work 72-hour shifts; there's enough of that already. But rather that there should be a progression of steps from raw beginner to fully-trusted professional, with a mix of educational and experiential ingredients to ascend that progression, and continuing educational and certificating processes throughout one's entire career. The cost for this is going to have to be accepted as "part of the system" by business; if business wants properly competent engineers, and not just the latest boatload of unknowns with mimeographed vendor certs, then they're going to have to realize that that benefit does not come without cost to all sides. The free ride is over - for all the stakeholders at the table.

Tuesday, 22 July 2008

Best Practices Alleged; Your Mileage May Vary

Yahoo! quite often releases interesting/useful/thought-provoking tools for people doing "serious" Web development. I add the modifier to specify that we're usually not talking about the Joe Leet three-page magnum oopus; a lot of what they do and talk about really only pays huge returns when you work with a site as large and complex as, well, Yahoo!.

Recently, they brought out a couple of nifty tools that integrate into the Firefox browser's Firebug Web-developer-Swiss-Army-knife extension. One of these, YSlow ("why [my site] slow?") does some interesting evaluations and calculations against whatever page (with secondary requests) you throw it at. Its "Performance" tab shows how your page matches up against Yahoo!'s new "Best Practices for Speeding Up Your Web Site." At first blush, a lot of these make perfect sense; "Avoid Redirects", "No 404s", and so on. YSlow, on the other hand, evaluates against a slightly different set of guidelines to those on the Best Practices Page:

1. Make fewer HTTP requests
2. Use a CDN
3. Add an Expires header
4. Gzip components
5. Put CSS at the top
6. Put JS at the bottom
7. Avoid CSS expressions
8. Make JS and CSS external
9. Reduce DNS lookups
10. Minify JS
11. Avoid redirects
12. Remove duplicate scripts
13. Configure ETags

"Huh?", our hypothetical Web pseudogod Mr Leet might well ask. "What the heck is an 'ETag'? Or a 'CDN'? Does any of this even apply to me?" Well, Joe, yes and no. For instance, content-delivery networks like Akamai or ATDN, as you might well know by hearing the names, scatter servers at strategic places around the planet with the aim of reducing the time it takes to get data from huge, media-content-heavy sites like CNN.com or the like, down to your browser at the end of a surprisingly long chain. Does everybody who puts a site up need something like this? Does the average small-to-midsize business? Usually not, unless you really are a Web Hype-Dot-Oh site that shoves exabytes out every day to wow the yokels or the investors. For the local pizza joint with a site containing maybe forty files, tops, with a couple of megabytes of images, a CDN is thermonuclear overkill. As many Web-development sites have pointed out for the last decade, there's quite a bit you can do to speed things up and lower bandwidth usage without spending the big bucks on this.

Why do I blather on about this when I started talking about best practices and YSlow? Because for practices to be "best", they first and foremost have to be appropriate for the use at hand. Buying a Lamborghini Countach to go down to the corner store for some sodas will quite likely get you yelled at by the Significant Other (followed by your bank). But if Lewis Hamilton showed up at pole position in a '72 Ford Pinto... you'd hear the laughter from St Paul to São Paolo.

Use the tools and techniques appropriate to the task at hand. There's a lot that small Website developers can learn from Google and the tools they publish. Getting an "A" score has a certain karmic appeal, and most of the optimizations required are straightforward anyway (tweaking how your Web server serves your data, for the most part). But is this worth all the geek love it's been getting?

Until someone with the developer credibility and experience of a Yahoo! stands up and explains a better set of practices for the SMB developer, the answer seems to be "yeah, probably". We who make our living (or our diversion) from the creation, care and feeding of Web sites are, for the most part, artisans posing as engineers, with inconsistent knowledge or practice of our craft; we dream of building the online equivalent of the Empire State Building but wind up with the Cologne Cathedral; a wonder, yes, but surely 600 years was well beyond the original estimated schedule! Agreed-upon standards (so that, say, a page appears identical in different browsers),; a shared, common body of knowledge; even (gasp!) widespread, vendor-neutral certifications of professional competence will eventually become common in software (including Web) development for the same reasons as, say, in architecture. The artifacts involved (skyscrapers, Web sites) have important social and policy implications, and inconsistent competence in practice poses a real and serious danger to the public at large. Sooner or later, it's going to be uneconomic for the present ad hoc system to advance the state of the art, or to meet the needs placed upon its products.

Best practices are good; best practices that actually work for the stated purposes in a broad variety of praxis are much better. But to get there, we're going to need to collaborate and communicate effectively, and to do that, we're going to have to make sure everybody involved is speaking the same language to describe the same things. If we don't, we'll continue to be stuck in pretty much the same place we are now — with a bunch of shade-tree mechanics running around in the pits at the Monaco Grand Prix...only doing a lot more damage.

Comments are welcomed, as always.

Saturday, 28 June 2008

It's Time to Grow Up

Adrian Kingsley-Hughes over at ZDNet has a very interesting post up, titled "Sticking with XP / Upgrading to Vista / Waiting for Windows 7 / Switching to Mac or Linux — There’s no single right answer". He puts forward the blitheringly-obvious elephant-in-the-room answer to the perennial food-fight question, "Which system is best?" Namely, "use what works for you."

As I read through the post and the comments that had been added to it, I thought about all the man-centuries (if not -millennia) that had been "invested" in the topic. Naturally, I had my own two rupiah worth to say on the topic. Following is the text of the comment I left at approximately 1645 GMT on Friday 27 June. Let me know what you think. (There aren't any links in the post reprinted below; to the best of my knowledge, ZDNet's commenting software hates links, and it definitely hates Macs; every single comment I've posted has given me the error "You must enter the text to post" — on a clean, empty comment form — after I've hit the "Add your opinion" button. Fix it, guys!


"Use what you like, and like what you use."

That's excellent advice for those of us who've been bouncing around in the funhouse for a while, who know which mirrors make us look weird (or, worse, are broken and likely to cut us if we're not careful)...and, granted, there are blessed few truly "new" users now; statistically, nearly everybody's used a PC with one form or another of Windows, and increasing numbers of us have used Mac and/or Linux, but...

We still do have the FNG syndrome with folks who haven't upgraded for a while, and finally they get tired of their molasses-slow Win98 box when they see this zippy new PC or Mac they've been handed at work. "Gee, we use XP at work, but I heard Microsoft isn't going to sell it anymore... what should I use?" Many of us, professionally or otherwise, are tasked with advising those people. Too often, the advice becomes "this is what I use; try it" without really understanding the (often vast) difference between the adviser and the user in question. And when "advisers" try and hash things out among themselves, it almost universally degenerates into an Animal House food fight scene — which doesn't bring any value to the discussion and actually makes us LESS able to give good advice.

Mental hands up: How many of you reading this have ever spent a month using Leopard? Vista? At least two of Ubuntu, Fedora or SuSE Linux? How many raised your hand all three times? Yeah, I see you, way back in the back.... but blessed few others.

In any other endeavour that dared call itself a craft, let alone aspire to an engineering discipline, this would be malfeasance if not negligence; you just DO NOT give advice on matters in which you are not qualified — and if you don't have experience and/or training with Technology X, you're NOT qualified to present advice as being any more valuable than used toilet paper.

In that light, Adrian has performed a major public service here. Given the reality that most people whose job relies on using and/or developing for one of the major platforms are quite unlikely to be as current and proficient on any of the others, this is the best advice that will just let us get along with our jobs without pissing in each other's lemonade each and every single day (Mike Cox and No_Axe, you know who you are).

But in the increasingly unlikely event that we're ever to make something professional out of this hobby that we are lucky enough to get paid for, the fact that this "solution" is seen as viable to any degree, let alone the MOST viable solution, is absolutely, reprehensibly unacceptable. And since computers and software have become absolutely central to nearly everything in modern life, including not least public policy, if we don't get our house in order under our own power, sooner or later some governmental organization or group thereof is going to step in and exert adult supervision. Is that what we want?

The days when Windows geeks and Mac users and Linux hackers could happily putter away, each in their own walled garden with tactical nuclear landmines guarding against any encroachment by reality, are gone as surely as the clipper ship. In the world of the Internet, where information is what's important and how it's processed/generated/visualized/stored is at best secondary, we're faced with the same choice as every biological or cultural organism at an evolutionary shift: adapt or die. Keep the lemonade clean, or drink the purple Kool-Aid. Our choice. Each and every one of us.